Having trouble with your Sony WH-1000Xm3 headphones? Resetting the headset might just resolve your issues.
The Sony WH-1000Xm3 headphones are famous for their excellent sound, noise-canceling, and comfort. If you’re having trouble turning them on or using them, this article will help you fix it.
Resetting the Headset
To fix the issue, reset the headset. Hold down the power button and the NC/AMBIENT button while charging. This should reset and solve the problem.
Retaining Device Information
Resetting the headset won’t erase any previously paired device info. You won’t need to pair your headphones with your devices again afterward.
Initializing the Sony WH-1000Xm3 Headphones
If your Sony WH-1000Xm3 headphones still aren’t working right after a reset, try initializing them to restore factory settings. This process will erase all data and settings, including paired devices, custom settings, and audio preferences.
Here’s how to set up the Sony WH-1000Xm3 headphones:
- Turn off the headset while the USB Type-C cable is disconnected.
- Press and hold the power button and the NC/AMBIENT button simultaneously for 7 seconds or more.
- The blue indicator will flash four times.
- The headset is now initialized.
Once the headset initializes, all stored data and settings will be erased, restoring it to its factory defaults. You’ll need to pair your devices again and redo any custom settings.
If resetting and restoring factory settings don’t fix your Sony WH-1000Xm3 headphones, there might be a more serious problem. Contact Sony support for further help.