Struggling with your Bose Soundlink Color 2? I can help you troubleshoot with a few simple steps: check for updates and ensure your USB charger provides the right power.
The Bose Soundlink Color 2 portable speaker offers outstanding sound quality and convenience. Sometimes, though, it might not turn on, which can be frustrating. I’ll explain some reasons for this issue and how to fix it.
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What to Do When Your Bose Soundlink Color 2 Won’t Turn On
If your Bose Soundlink Color 2 speaker won’t power up, you can try a few things to fix it.
Check for Available Product Updates
First, check for product updates if your Bose Soundlink Color 2 won’t turn on. Bose regularly updates its products to add features and fix bugs.
Visit btu.bose.com to check for speaker updates. Follow the instructions there to keep your speaker’s software current.
Try Powering on While Connected to the Power Outlet
If your speaker seems to have power but won’t turn on, try plugging it into a power outlet. If it turns on, the battery might be the problem. If it still doesn’t turn on, the issue could be with the speaker itself.
Avoid Holding the Power Button
To turn your Bose Soundlink Color 2 on or off, quickly press and release the Power button. Holding the Power button only checks the battery level, so avoid a long press. Just a quick press does the job.
Check the USB Charger
Make sure the USB charger for your Bose Soundlink Color 2 meets the necessary power requirements. Check the charger for text showing the amp or milliamp rating.
If the charger’s amp rating is too low, your product might not charge correctly or at all. Use a charger that meets your speaker’s power needs.
Check the Power Outlet
If your Bose Soundlink Color 2 doesn’t make a tone when connected to power, plug another device into the same outlet to check if it’s functioning. The outlet might be the issue if your speaker won’t turn on.
Try Different USB Cable and Charger
The problem might lie with the USB cable or charger. Try a different USB cable or charger to see if it solves the issue. Charging times differ by charger, so use one with at least 1 A / 1000 mA current rating.
Switch the Speaker into Ship Mode
If none of the above steps work, you might need to put your Bose Soundlink Color 2 into Ship mode. This will help reset the speaker and could fix any issues it’s having.
Check the owner’s manual or visit btu.bose.com for steps to put your speaker into Ship mode. Once in Ship mode, connect it to power and charge for at least an hour.
