The red and white flashing lights on your Beats Solo 3 headphones indicate a low battery but don’t clarify why they’re not charging. I’ll guide you through practical steps to resolve this issue and get your headphones working again.
I’ll cover some easy troubleshooting steps to help you resolve this issue.
Contents
Key Takeaways about Troubleshooting Beats Solo 3 Headphones
- Flashing Lights: A red and white flashing light indicates low battery but doesn’t specify why charging isn’t occurring.
- Cable Check: Use a spare or borrow a micro USB cable to rule out a faulty charging cord.
- Charger Check: Test with a different charger or USB port to identify a potential charger issue.
- Simple Restart: Turn the headphones off and on to resolve potential software glitches.
- Factory Reset: Reset the headphones to factory settings to clear any problematic configurations.
Check the Cable
One of the most common issues with charging devices is a faulty cord. Charging cords go through a lot and can take a beating, as they are in our pockets, purses, backpacks, cars, and everywhere else.
Powerbeats Solo 3 use a micro USB cable, which is a common charging cable. If you have a spare one, try it, or buy a new one inexpensively. You can also borrow one from a friend. If your Powerbeats charge without issue with another cable, then your cable was the problem and you can replace it.
Check the Charger
Another common issue when charging devices is a faulty charger. Try using a different charger or a USB port on a computer. If your Powerbeats start charging, your charger is the problem and you can replace it.
Simple Restart
Sometimes, you need to shut down and restart your Powerbeats, just like your phone or computer. Your Powerbeats’ processor runs software, and after long periods, glitches can happen.
To restart your Powerbeats, press and hold the power button for 1 second to turn them off. Press it again for 1 second to turn them back on. After restarting, plug the charging cord back in to check if they start charging.
Reset the Device
If restarting fails, reset your Powerbeats to factory settings. Sometimes, a saved setting might cause issues, and a reset can clear the corrupt data.
Remember, resetting will erase all your saved settings. You’ll need to set them up again after the reset is done.
By following these simple troubleshooting steps, you should be able to fix the flashing red and white LED lights on your Powerbeats Solo 3 and get them working properly. If these steps don’t solve the issue, contact the manufacturer for further support.
Check for Liquid or Moisture Damage
Liquid and moisture can harm your device, so address this issue first. Have your Powerbeats been exposed to excessive moisture or liquid, such as being washed or dropped in a pool?
If your Powerbeats got wet, don’t charge them. This can cause more damage. Put them in a safe, dry spot and let them dry for 24 to 48 hours based on how wet they are.
Once they’ve dried, plug them in and charge. If they charge without issues, they’re ready to use again. If you don’t think your Powerbeats were exposed to liquid, skip this step and check for another issue.
